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We offer 30 Days Return Policy
At Tecspares, we strive to provide the best possible return policy to ensure customer satisfaction. Our 30-day return policy allows you to return any item within 30 days of the sale date for a refund, minus the shipping fee, as long as the item is in resalable condition.
If you receive a faulty item, we offer a 7-day return window from the day you received the item for an exchange. If the item is no longer available, we will issue a full refund. If you receive a faulty item or the wrong item, we will provide you with a free return label to ensure that you can return the item without any additional cost to you.
If you change your mind and want to return an item, you have 14 working days to do so for a full refund. The item must be unused and the packaging must be intact for the item to be resalable. We reserve the right to inspect the goods and verify any faults or damage.
Please note that for items with free postage, we will deduct postal charges and selling fees from the refund amount, which varies with each item.
To make the return process as smooth as possible, please include a note in the package with your full name and reason for return. It is recommended that you use a postal service that provides proof of delivery when returning items to us.
Thank you for choosing our company, and we hope to continue providing you with excellent service.